FAQ

1️⃣ How can I track my order?

Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track your order anytime through our “Track Order” page.

2️⃣ Do you offer free shipping?

Yes! We offer free shipping on orders above Rs. 10,000 all over Pakistan.

3️⃣ When will I receive my order?

Your order will be delivered within 3–7 working days, depending on your location and product availability.

5️⃣ What payment methods do you accept?

We accept  only Cash on Delivery.

6️⃣ Are your products original and high-quality?

Absolutely ✅ All our products are sourced from trusted suppliers and checked for quality before shipping.

8️⃣ Do you ship internationally?

Currently, we deliver only within Pakistan, but international shipping will be added soon!

9️⃣ How can I contact customer support?

You can reach us via our Contact Us page, or message us directly on Instagram / Facebook for quick help.

10️⃣ What if I receive a damaged or wrong item?

Don’t worry! Just contact our team with your order number and a picture — we’ll replace it or issue a refund right away.